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Our Story: Building a Culture of Care

American Office Solutions has been creating a Culture of Care since 1969. We began as a typewriter repair service, focusing on serving Jackson and its surrounding areas with client care as the backbone of the service we provide. By 1985, we transitioned to copiers and printers, all while continuing to focus our commitment on top-tier client support by building close relationships with businesses of all sizes, taking a consultative approach to understand their unique printing needs.  Our desire is to create a culture of serving others well. We want to be known as an organization that cares deeply about people. Great service should start internally and then we will reflect it externally when working with our clients and prospective partners.

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  • 1969

    Ted McEldowney establishes Central Typewriter, a typewriter repair company

    Ted McEldowney establishes Central Typewriter, a typewriter repair company

    October 13, 1969
  • 1996

    Sharp Electronics is added to the line of services and AOS is established in downtown Jackson

    Sharp Electronics is added to the line of services and AOS is established in downtown Jackson

    October 13, 1996
  • 2014

    AOS named Small Business Person of the Year by Jackson Chamber

    AOS named Small Business Person of the Year by Jackson Chamber

    October 13, 2014
  • 2018

    AOS Recognized as one of top 100 managed print services in the US by Pros Elite for outstanding service.

    AOS Recognized as one of top 100 managed print services in the US by Pros Elite for outstanding service.

    October 13, 2018
  • 2019

    AOS awarded Prestige Partner by Great America for their dedication to Customer Excellence

    AOS awarded Prestige Partner by Great America for their dedication to Customer Excellence

    October 13, 2019
  • 2023

    AOS becomes a Premier Dealer of Kyocera for their excellence in customer service

    AOS becomes a Premier Dealer of Kyocera for their excellence in customer service

    October 13, 2023

Swift Care, Superior Service

Our unmatched response times and client care distinguish us from the competition. Many satisfied clients have directly encountered the unique AOS advantage. Don’t just take our word for it – let the numbers do the talking!

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Custom Tailored Proposal in Two Minutes!

We always take a consultative approach, meeting with each organization to understand their unique copy and print needs. If you’d like a customized proposal, you can get started by filling out this simple form.
Don’t worry it should only take two minutes!

What our Clients have to Say…

Truly a great company to have locally for business needs. Customer service is top notch! We value this business, without question.
Aware Scanner
Aware Scanner
2022-07-06
I had the help of Barry(hopefully I got his name spelled right), and he was super helpful! I was having trouble hooking up a spare laptop for our Real Estate One office in Howell, to our printer. He was able to take over and in no time at all get it connected for us. Thank you Barry for being so helpful and quite funny through this process! Will definitely be requesting you for any future help!
Team Admin
Team Admin
2021-12-27
We had an issue with our cyan/blue ink cartridge, and it put our printing behind. We called AOS and they hand delivered the ink (a two hour drive) that same day. The technician even showed us a few tricks to improve the printer quality. Awesome service and company!
Joseph Garbini
Joseph Garbini
2021-03-30
We hardly ever have a problem with our printer/copier from Aos. If we ever have a question, someone from their office is here so fast that you would think they are circling the office in their little vans. What a great service!
Doug Dysert
Doug Dysert
2019-02-21
Can usually have a tech fixing your problem within 4 hours of a call or email.. Great Customer Service.. Boyd in the Solutions Center is really good at fixing issues over the phone.
Thomas Polyblank
Thomas Polyblank
2018-05-30

Serving Western, Central/Mid, and Southeast Michigan Areas

County Map of locations serving Barry County, Branch County, Calhoun County, Clinton County Eaton County, Hillsdale County, Ingham County, Ionia County, Jackson County, Kalamazoo County, Lenawee County, Livingston County, Macomb County, Monroe County, Oakland County, Shiawassee County, Washtenaw County, Wayne County

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